Return and Refund Policy

Important return details

  • Return period:  30 days from delivery
  • Refund processing time:  Up to 14 business days after receipt
  • Return Shipping:  Customers are responsible for return shipping costs and the return label.
  • No restocking fees

We want you to be happy with everything you order from Darling Fashion. If something isn't quite right, our return and exchange policy ensures a smooth process.

Return period

You have 30 days from delivery to initiate a return. Items must be in their original, unused condition and include all tags and packaging.

How to make a return – step-by-step instructions

  1. Contact us:  Send an email to info@darlingfashion.com to request a return form and the return address.
  2. Prepare your items:  Pack your items securely, ideally in the original packaging.
  3. Sending a return:  Use a trackable shipping method to send the package. Keep your tracking information until we confirm receipt.
  4. Refund or Exchange:  After we receive and inspect your items, we will process your refund.

Refund processing time

Refunds will be processed within 14 business days of receiving your return. Once approved, we'll send you a confirmation email, and the refund will be credited back to your original payment method.

Return shipping costs

Customers are responsible for return shipping costs. We recommend using a reliable, trackable shipping method to ensure safe delivery of your items.

Non-returnable items

Items must be in their original, unused condition. Products showing signs of wear, tear, or damage are non-returnable. If you are unsure whether your item qualifies, please contact us at info@darlingfashion.com for clarification.

Exchanges

Unfortunately, we do not accept exchanges. However, you can return your order within 30 days and place a new order for the desired product.

Received damaged or incorrect items?

If your item arrives damaged or you received the wrong product, please email us at  info@darlingfashion.com  with a photo and details of the issue. We'll take care of it as quickly as possible.

Contact us!

Store name: Darling Fashion
Company Name: Varivendio
Store Address: Paxtonstraat 3N, 8013 RP, Zwolle, Overijssel, Netherlands

VAT Number:
NL004895949B43
Company Number: 91439256

Telephone number: +31617189743
Email: info@darlingfashion.com

Monday – Friday:  8:00 to 17:00
(GMT+4:00) Eastern Daylight Time (Washington DC)

We will respond to your messages within 24 hours on working days.